SIMY

SIMY for Financial Planners

More time for
the people
you advise.

Turn each conversation into questions and next steps.
Prepare, follow up and practice out loud.
Bring SIMY into your advisory work.

Organize on the web. Rehearse in the iOS app.

SIMYMeeting follow-up packIllustrative UI
S
Sato family · First consultationSecond child · Considering a new home
Review

READY FOR YOU

Your next steps.
Already drafted.

01Client prioritiesFacts separated from hypotheses
02What to ask nextOpen questions brought together
03Preparation and follow-upDraft agenda and client message
✓The final review and decision are yours.
01

AFTER THE MEETING

The meeting ends.
The next steps take shape.

Organize preferences and open questions from recordings, meeting notes and policy documents. Bring the next agenda, proposed entries and follow-up message into one set of drafts.

TRY A REQUEST LIKE THIS

“Organize today’s meeting. Draft the next questions and a thank-you email.”

SIMYMeeting follow-upIllustrative UI
Sato family · First consultationSecond child · Considering a new home
Ready for review

FROM YOUR CONVERSATION

Start with the household picture.

Confirmed

Wants to plan for a home and education together.

Hypothesis

May be concerned about rising monthly commitments.

To confirm

Home budget, timing and each partner’s priorities.

↳ Confirmed item source: meeting notes, 12:40

FOLLOW-UP DRAFT

A clear next step, in one message.

Not sent · Review neededYour FP reviews and edits before sending

MEETING FOLLOW-UP PACK

Everything to review, together.

  • ✓Situation, concerns and preferencesDraft
  • ✓Confirmed facts and open questionsDraft
  • ✓Draft entries for planning softwareDraft
  • ✓Information needed for comparisonDraft
  • ✓Next agenda and presentation outlineDraft
  • ✓Client follow-up messageDraft

Review proposed entries. You decide what to save and send.

Fictional client. Illustrative screens. Review and edit the content before deciding what to save or send.

02

SPOT SALES RED FLAGS

Turn warning signs
into your next good question.

Drawing on Salesforce’s approach to opportunity management, review an FP consultation through six adapted checks. Bring client concerns and missing information into view before moving to a proposal.

TRY A REQUEST LIKE THIS

“What are the red flags in this consultation? Show the evidence, what to ask next, and who should act by when.”

SIMYConsultation reviewIllustrative UI

SATO FAMILY / UNDERSTANDING NEEDS

Clarify first. Then prepare the proposal.

Red flags 2To confirm 3Confirmed 1

Red flag: a concern expressed by the client. To confirm: missing or outdated information. Neither means the opportunity is lost.

Budget & monthly commitment

Red flag

The client says a higher monthly commitment would be difficult.

Evidence and a question to ask
Example evidence
Meeting note 18:20: “It would be difficult to increase our monthly commitments.”
Next question
How much would you like to keep available each month for your daily life?

Decision-makers & family agreement

Red flag

The partner who shares the decision is not yet comfortable.

Evidence and a question to ask
Example evidence
Meeting note 22:10: “My wife and I decide together, but she isn’t comfortable yet.”
Next question
What is your partner most concerned about?

Timing & decision criteria

To confirm

The target date and comparison criteria have not been confirmed.

Evidence and a question to ask
Example evidence
Meeting record: no entry for the home purchase date or comparison criteria.
Next question
By when would you like to decide, and what would you need to know?

Engagement & stalled progress

To confirm

No further conversation is recorded after the last meeting.

Evidence and a question to ask
Example evidence
Activity history: no contact logged since the last meeting. Actual contact needs checking.
Next question
Has anything changed since we last spoke?

Next action, owner & due date

To confirm

“Follow up later” has no assigned owner or date.

Evidence and a question to ask
Example evidence
Next-action record: no owner or due date entered.
Next question
Who should we contact, when, and by which method?

Client needs

Confirmed

Wants to plan for housing and education together.

Evidence and a question to ask
Example evidence
Meeting note 12:40: “I want to plan for a home and education together.”
Next question
Which goal would you like to prepare for first?

PROPOSED NEXT ACTION / ADVISOR REVIEW NEEDED

Clarify monthly commitments and each partner’s priorities.

Owner: assigned FP. Proposed timing: by the day before the next meeting. Confirm the contact and timing with the client before scheduling.

Practice these questions on iOS ↓

Before progressing: the FP rechecks affordability, family agreement and comparison criteria, and consults a colleague or manager when needed.

Fictional client and illustrative screen. This example supports an advisor’s review; it does not automatically determine close probability or suitability.

Assessment approach and references

Needs, budget, decision-makers and timing adapt the BANT dimensions described by Salesforce. Engagement and next actions add a review of progress. The six checks and examples are tailored here to FP consultations.

03

BEFORE THE MEETING / iOS VOICE ROLE-PLAY

Find the right words.
Before the real conversation.

Use the iOS app to role-play out loud with AI as your client. Practice the order of your questions, how you follow up and how you explain.

01

Set the scene

Use the warning signs to choose the questions you want to practice.

02

Listen, then ask

Practice a conversation with room for the client’s response.

03

Take the learning forward

Reflect on useful questions and what to explore next.

Download on the App Store
9:41
SIMY···
◎

TODAY’S PRACTICE

Listen first.
Understand more.

Second child · Considering a new home

AI plays the client

“My wife and I decide together, but she isn’t comfortable yet.”

Practice your opening question out loud.

Voice role-play02:34
AI · Client

My wife and I decide together, but she isn’t comfortable yet.

You · Financial planner

What is your partner most concerned about?

Continue the conversation, listening to the client’s response.

✓

PRACTICE REFLECTION

Go one question
deeper next time.

A helpful question

You asked about the concerns of the partner who shares the decision before discussing products.

A question to try next

“How much would you like to keep available each month for your daily life?”

Check family agreement at the next meeting.

SIMY for iOS

Illustrative iOS screens. Switch views to explore the example.
This page does not record or transmit audio.

04

LEARN FROM THE TEAM

A colleague’s experience.
Your next good question.

Before the meeting, draw on similar cases to consider which questions to ask and what you might overlook. Bring experience into the next consultation and keep learning as a team.

TRY A REQUEST LIKE THIS

“Find a similar case for tomorrow’s meeting. What should I ask first, and what should I watch for?”

SIMYMeeting preparationIllustrative UI
TOMORROW, 15:00 / FIRST CONSULTATION

The right experience for this meeting.

QUESTIONS FROM A SIMILAR CASE

  1. Start with changes in daily life

    What changed most when your child was born?

  2. Make the goals concrete

    When would you like to buy a home?

  3. Understand who decides together

    What have you already agreed on as a couple?

Fictional client. Illustrative screens. Team sharing uses approved content with client information removed.

YOUR NEXT CONVERSATION

Be more present.
For your next client.

Start with one meeting summary or one practice conversation.

Before you get started

These illustrative screens explain how the features may be used. Actual screens and available features vary by version, plan and organization settings.

Handle recordings and documents with client consent and in line with your organization’s rules. The responsible advisor checks sources and decides on entries, recommendations and external communications.